SDS / SERVICES

Connected solutions
around your business goals.

18 specialist services, 10 recurring services and four packages combining setup and ongoing support. From data quality to analytics, forecasting and automation, the SDS team leads solution development and delivery.

18specialist services
10recurring services
04solution packages

Our connected solutions begin with data readiness and extend to analytics, forecasting and automation. Explore the challenges we address, solution deliverables and example applications.

01 / Projects and solutions

Data management and preparation

05
01

Data Cleaning & Data Quality

Data Cleaning & Data Quality

More consistent data supported by clear quality rules.

We resolve duplicate records, missing values and inconsistent formats and classifications, then establish validation rules that support consistent data and reporting.

Challenges we address

Conflicting report figures caused by inconsistent record quality across systems or branches.

Example application

Consolidating duplicate customer and product records across a retail chain.

Solution deliverables

  • Before-and-after quality report
  • Cleaned data
  • Documented validation rules
  • Change log
02

Data Integration & ETL/ELT

Data Integration & ETL/ELT

Connected sources and data flows that reduce manual consolidation.

We connect sales, finance, inventory, files and databases through approved interfaces and organize their flows for analysis and monitoring.

Challenges we address

Fragmented information that must be manually consolidated each week.

Example application

Combining sales, cost and inventory data from three systems into one model.

Solution deliverables

  • Source map
  • Scheduled data pipelines
  • Integration documentation
  • Transfer validation and error monitoring
03

Data Warehousing

Data Warehousing

A shared analytical foundation for organizational data.

We design a central analytical warehouse and organized data models to support consistent measures and reliable reporting across multiple sources.

Challenges we address

Slow reporting and difficulty aligning KPI definitions across multiple systems.

Example application

Consolidating branch data in a shared warehouse for central management reporting.

Solution deliverables

  • Architecture design
  • Analytical tables and data models
  • Loading policies and documentation
04

Data Readiness Assessment

Data Readiness Assessment

A clear starting point and roadmap based on actual readiness.

We assess source quality, accessibility and documentation, identifying the gaps and priorities needed to prepare data for analytics or AI.

Challenges we address

Uncertainty about whether the available data can support the intended analytical project.

Example application

Assessing a retailer’s data readiness for reliable sales forecasting.

Solution deliverables

  • Diagnostic report
  • Gap map
  • Prioritized improvement opportunities
  • Phased implementation roadmap
05

Data Governance

Data Governance

Consistent definitions and clear responsibilities for data use.

We define data ownership, shared definitions, quality rules, access permissions and handling procedures to support data use and collaboration across teams.

Challenges we address

Conflicting responsibilities and standards when teams share data.

Example application

Aligning the definition of an active customer across departments.

Solution deliverables

  • Data dictionary
  • Responsibility matrix
  • Operating policies
  • Data quality measurement framework

02 / Projects and solutions

Analytics and business intelligence

06
06

Business Data Analytics

Business Data Analytics

Analysis that helps management understand performance and set priorities.

We analyze sales, costs, operations and relationships between measures, connecting the findings to business context to understand performance changes and improvement opportunities.

Challenges we address

Many figures without a clear explanation of performance or its changes.

Example application

Investigating the causes of falling sales at selected branches.

Solution deliverables

  • Documented analysis
  • Data visualizations
  • Evidence-based hypotheses
  • Practical recommendations
07

BI Dashboards

BI Dashboards

A connected view of performance for review, comparison and decisions.

We develop interactive dashboards that bring financial and operational measures together, with filters, permissions and updates designed around management and operational needs.

Challenges we address

Management cannot easily access current information from fragmented sources.

Example application

A dashboard comparing branch sales, profitability and performance against targets.

Solution deliverables

  • Interactive dashboards
  • KPI definitions
  • User guide
  • Acceptance testing
08

Management & Operational Reporting

Management & Operational Reporting

Regular reporting that connects figures with concise executive interpretation.

We prepare recurring management and operational reports that compare results with targets and explain key variances in a clear format for decision-makers.

Challenges we address

Delayed decisions because reports arrive separately or after the reporting period.

Example application

A monthly report summarizing fleet costs and customer profitability.

Solution deliverables

  • Report templates
  • Publication schedule
  • Periodic report
  • Executive summary
09

Profitability & Cost Analytics

Profitability & Cost Analytics

A clearer understanding of profit and cost across business activities.

We connect revenue with direct and indirect costs to analyze margins by branch, product, customer or project using a documented calculation method.

Challenges we address

A lack of clarity about which activities and customers generate profit.

Example application

Measuring trip profitability after fuel, driver, maintenance and allocated costs.

Solution deliverables

  • Documented calculation method
  • Profitability model
  • Gap report
  • Analytical dashboard
10

Sales & Customer Analytics

Sales & Customer Analytics

Insight to guide product, channel and customer priorities.

We analyze products, channels, customer segments, purchasing frequency and retention to identify patterns and opportunities for sales development.

Challenges we address

Spending on marketing and products without a clear view of the highest-value segments.

Example application

Comparing returning and new customers and average basket value.

Solution deliverables

  • Customer segmentation
  • Sales and retention measures
  • Data-supported growth opportunity report
11

Supply Chain & Inventory Analytics

Supply Chain & Inventory Analytics

Clearer visibility into stock movement and replenishment priorities.

We assess stock movement, coverage, excess, shortages and supply and distribution performance, developing measures and alerts to support replenishment and planning.

Challenges we address

Capital tied up in slow-moving stock or sales lost to shortages.

Example application

Identifying products that need replenishment at branch level.

Solution deliverables

  • Critical item report
  • Inventory dashboard
  • Turnover measures and alerts

03 / Projects and solutions

AI and automation

05
12

AI Predictive Modeling & Forecasting

AI Predictive Modeling & Forecasting

Tested forecasts to support inventory and resource planning.

We develop and test models for sales, demand, inventory and costs. Performance is compared with a baseline, with error measures and limitations documented before adoption.

Challenges we address

Planning inventory, sales and resources mainly through personal estimates.

Example application

Forecasting weekly product demand with uncertainty ranges and review against actual results.

Solution deliverables

  • Data readiness assessment
  • Prototype model
  • Baseline comparison
  • Error or accuracy measures
  • Model limitations report and an agreed deployable version
13

Business Process Automation

Business Process Automation

Connected workflows that reduce repetitive manual work.

We automate recurring tasks such as file consolidation, updates, notifications and approval routing, supported by operational tests and exception handling.

Challenges we address

Team time and avoidable errors spent on routine work.

Example application

Sending a notification when a branch’s expenses exceed an agreed threshold.

Solution deliverables

  • Automated workflow
  • Operational tests
  • Exception handling
  • Monitoring guide
14

Intelligent Document Processing

Intelligent Document Processing

Document content converted into fields that can be validated and used.

We extract structured data from invoices, forms and files using text recognition and AI, with human review for uncertain cases.

Challenges we address

The time, cost and errors involved in manual document data entry.

Example application

Extracting invoice number, date and total from PDF files.

Solution deliverables

  • Field extraction model
  • Accuracy tests
  • Validation workflow
  • Data export
15

AI Assistants & Agents

AI Assistants & Agents

Easier access to organizational knowledge within clear permissions.

We develop assistants to search organizational documents, answer questions or perform defined tasks, with access controls, review safeguards and response quality tests.

Challenges we address

Knowledge scattered across operating manuals and files is difficult to access.

Example application

An assistant answering staff questions about approved procedures.

Solution deliverables

  • Scoped assistant
  • Knowledge base
  • Permissions policy
  • Test record
16

Anomaly Detection

Anomaly Detection

Alerts that help teams identify and review operational deviations.

We use analytical rules and statistical models to identify unusual changes in transactions, costs and performance and route cases for review.

Challenges we address

Operational deviations are only discovered after their impact has accumulated.

Example application

Detecting an unusual increase in fuel cost per vehicle.

Solution deliverables

  • Defined detection logic
  • Alert thresholds
  • Case dashboard
  • False-positive review

04 / Projects and solutions

Supporting technology services

02
17

Custom Data Portals

Custom Data Portals

An organized interface for sharing reports with authorized users.

We build dedicated portals for accessing data, dashboards and files, connecting existing sources under user roles and permissions.

Challenges we address

Reports must be shared with several parties under clear access controls.

Example application

A private customer portal for monthly reports.

Solution deliverables

  • Usable portal
  • Role and permission management
  • Documentation
  • Acceptance testing
18

Data & BI Training

Data & BI Training

Practical knowledge that supports solution use and team capability.

We deliver applied workshops on reading measures, working with data, Power BI, advanced Excel and analytical principles so client teams can make effective use of the solution.

Challenges we address

Teams need the skills to interpret reports and make appropriate changes confidently.

Example application

Training a management team to interpret profitability dashboards.

Solution deliverables

  • Training sessions
  • Practice files
  • User guide
  • Learning assessment

SUPPORT AND IMPROVEMENT

Continuity with clear
recurring deliverables.

We support reliable updates, data quality, reporting, models and integrations. Each support plan is shaped around data sources, measures and operational priorities.

01

Managed BI

Managed BI

We monitor dashboard updates and data quality, address operational issues and improve agreed elements.

Support deliverables
Monthly status report and an update and issue log.
Applications
Organizations using operational dashboards.
Request a support plan
02

Executive Reporting

Executive Reporting

We prepare executive reports that explain changes in measures and connect results to management priorities.

Support deliverables
Executive report, key findings and a review meeting.
Applications
Finance and operations management.
Request a support plan
03

Profitability Monitoring

Profitability Monitoring

We update revenue and cost data and review margins across the agreed analytical dimensions.

Support deliverables
Profitability report, comparison dashboard and variance analysis.
Applications
Retail, logistics and distribution businesses.
Request a support plan
04

Data Quality Monitoring

Data Quality Monitoring

We regularly check record completeness and consistency, identifying errors and remediation priorities.

Support deliverables
Quality report, validation log and issue alerts.
Applications
Organizations with multiple systems.
Request a support plan
05

Managed Data Integration

Managed Data Integration

We monitor data transfer and synchronization tasks and follow up integration errors and interruptions.

Support deliverables
Stability report, incident log and integration monitoring.
Applications
Organizations connecting more than one system.
Request a support plan
06

Predictive Model Monitoring

Predictive Model Monitoring

We review input quality and changes, compare forecasts with actuals when available, and assess the need for retraining.

Support deliverables
Model performance report, alerts and update recommendations.
Applications
Organizations with demand or sales forecasting models.
Request a support plan
07

Automation Management

Automation Management

We monitor automated workflows and address failures and operational changes within the support plan.

Support deliverables
Operational log, incident summary and improvement priorities.
Applications
Organizations with recurring operational tasks.
Request a support plan
08

Managed AI Assistants

Managed AI Assistants

We review response quality and permissions, update the knowledge base, and monitor usage and costs.

Support deliverables
Usage report, quality tests and an improvement plan.
Applications
Customer service and internal teams.
Request a support plan
09

Performance Alerts

Performance Alerts

We refine alert rules and thresholds to identify measures and cases that need review.

Support deliverables
Alert report, case list and follow-up priorities.
Applications
Operations and finance teams.
Request a support plan
10

Data Analyst as a Service

Data Analyst as a Service

We support management and operations teams with ongoing analysis, report development and answers to performance questions.

Support deliverables
Analytical outputs, improved reports and a summary of tasks and priorities.
Applications
Management and operations teams that need recurring analytical support.
Request a support plan

SDS PACKAGES

Four packages.
Different starting points.

Packages combine setup and ongoing support for analytics, performance management, data operations and forecasting. Each is shaped around organizational readiness and priorities.

01 / SDS

SDS Insight

Essential analytics and reporting

A clear starting view of performance that brings core management measures into one dashboard and supports regular reporting.

For organizations beginning to organize reporting around an accessible data source.

What the package includes
Setup and development
  • Define core measures and reporting priorities.
  • Prepare an organized data source and develop an initial dashboard.
  • Validate results and hand over a user guide.
Support and improvement
  • Monitor updates against the agreed schedule.
  • Provide a monthly KPI report and issue summary.
  • Support use and improvements included in the service plan.
Talk to us about this package
02 / SDS

SDS Performance

Performance and profitability management

A connected view of financial and operational results that explains profitability by branch, customer or product.

For companies that need a shared view of profitability and efficiency across activities and branches.

What the package includes
Setup and development
  • Align revenue, cost and profitability definitions.
  • Connect agreed sales and cost sources.
  • Develop a financial and operational dashboard and validate results.
Support and improvement
  • Update measures and check consistency.
  • Provide a profitability report and explain key variances.
  • Review performance and recommend improvements.
Talk to us about this package
03 / SDS

SDS DataOps

Data flows and automation management

Connected data operations and automation, with ongoing review of quality, synchronization and operational stability.

For organizations with multiple systems and data flows requiring regular monitoring.

What the package includes
Setup and development
  • Assess sources, interfaces and permissions.
  • Build the agreed data connections and automated workflows.
  • Test loading and alerts and document operation.
Support and improvement
  • Monitor synchronization and connected systems.
  • Run quality checks against agreed rules.
  • Report stability, incidents and improvement priorities.
Talk to us about this package
04 / SDS

SDS Predict

Predictive models and operational forecasting

Forecasts that support planning and are tested against a baseline before operational adoption.

For organizations with suitable historical data for sales, demand, inventory or cost forecasting.

What the package includes
Setup and development
  • Assess data readiness and forecasting feasibility.
  • Develop a prototype and compare it with a baseline.
  • Document performance measures, limitations and acceptance criteria.
Optional monitoring
  • Review input quality and changes in model data.
  • Compare forecasts with actual results when available.
  • Report performance and recommend updates or retraining.
Talk to us about this package

YOUR NEXT STEP

What question do you want
your data to answer?

Share the challenge you are working on. We discuss priorities, assess readiness and identify the right next step together.

Let’s talk about your business